Holds

On a Reg CC Hold for "Next Day Items," which check(s) fall under this rule?
US Treasury checks
US Postal Money orders
State or Local Government checks
On-Us Checks
All the Above
How many times can you have an error on a hold before getting a corrective action?
3
5
2
7
How many days does a new account hold get?
7
5
9
Regulation CC requires banks to disclose their funds availabitly
True
False
 
Revolving
Installment
Open-end
Service
50%
70%
60%
80%
OZK Inside
PolicyTech
GoZK
Google
True
False
What are the up-front fees our customers would be responsible for when securing a HELOC?
Property appraisal fee
Application fee
Closing costs
Any fees exceeding $1600
What can a HELOC be used for?
Home improvement
Debt consolidation
Purchase of property
Purchase of vehicle
All of the above
What are our customers at risk for if they fail to make their payments?
Additional fees
Possible foreclosure
Credit score damage
All of the above
Select all that apply: Identify potential referral opportunities.
Customer mentions that they have been wanting to refinance their home
Customer mentions that they are wanting to remodel their home
Customer mentions that they are interested in purchasing rental properties
Customer mentions that they would like to purchase large shares of stock
True or False: There are no restrictions on how your HELOC funds can be used.
True
False
Who would you refer a customer to that is interested in opening a HELOC?
Julie
Tressia
Corey
All of the above
0
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