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HOW TECHNOLOGY AFFECTS HOSPITALITY INDUSTRY

1. What are the new systems that were developed?

ERP, CMR, SCM

ERP,CMR

ERP

2. Technology has affected only enviromental factors in the Hospitality Industry

True

False

3. What are the technological advancements which have transformed the hospitality sector so far?

Digitalization, Robotics, Customer Control, Back-office Transformation, Sustainability

Robotics, Digitalization

Customer Control, Sustainability, Back-office Transformation

Back-office Transformation

Sustainability, Robotics, Digitalization

4. What business in the hospitality sector can do to achieve sustainability? (select ALL the correct answers)

Minimize food waste

Reduce plastic usage

Use eco-friendly cleaning supplies

Adopt technological advancements and automate

Conserve water

Encourage your guests to participate in the sustainability effort

Greenwashing

Neglect customer-centric sustainable business practices in favor of other priorities

5. How many are the waves of technological breakthroughs that changed the hospitality industry

6. What are the waves of technological breakthroughs that changed the hospitality industry (select ALL the right answers)

Early technology, digitalization

Electronic advancements, early technology, digitalization

Digitalization, electronic advancements

Early technology, electronic advancements

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