Boat_House_Quiz
Boat House Team Member Quiz
Welcome to the Boat House Team Member Quiz! This quiz is designed to test your knowledge about our services, protocols, and workplace expectations.
Are you ready to show your understanding? Here are some key points:
- Learn about customer service experiences.
- Understand your roles and responsibilities.
- Prepare for a successful shift.
When does the customer start to experience our services?
As soon as we start collecting his order
As soon as he enters the restaurant
As soon as he sit down at the table
As soon as he reaches for his first drink
You must clock out and clock in while you are eating.
True
False
Who do you think is responsible for keeping everyone on a shift clocked in and out on time?
Team Member
Manager
Supervisor
Kitchen Head Chef
What do you do when you can't deal with a customer complaint?
Walk away from the table
Call your shift supervisor or manager
Give them takeaway food for free
Ask them to leave the restaurant
When you come to work, you have to...
Look neat and smart
Have your hair tied up
Take care of hygiene before coming to work
All together
How long before the start of the shift you need to inform about your absence?
At least 2 hours
12 hours
36 hours
24 hours
How often should we do deep cleaning?
Everyday
Once every month
Once every week
Once every 2 weeks
Who do you contact in the workplace if you have a personal or business problem?
Supervisor
The nearest person at the bar
Chef
Manager
How would you rate your work on a scale of 1-10?
1
2
3
4
5
6
7
8
9
10
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