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Boat_House_Quiz

A cozy and inviting restaurant interior with a focus on customer service and teamwork, showcasing happy employees serving customers, warm lighting, and a welcoming atmosphere.

Boat House Team Member Quiz

Welcome to the Boat House Team Member Quiz! This quiz is designed to test your knowledge about our services, protocols, and workplace expectations.

Are you ready to show your understanding? Here are some key points:

Learn about customer service experiences.
Understand your roles and responsibilities.
Prepare for a successful shift.

10 Questions2 MinutesCreated by ServingStar42

When does the customer start to experience our services?

As soon as we start collecting his order

As soon as he enters the restaurant

As soon as he sit down at the table

As soon as he reaches for his first drink

You must clock out and clock in while you are eating.

True

False

Who do you think is responsible for keeping everyone on a shift clocked in and out on time?

Team Member

Manager

Supervisor

Kitchen Head Chef

What do you do when you can't deal with a customer complaint?

Walk away from the table

Call your shift supervisor or manager

Give them takeaway food for free

Ask them to leave the restaurant

When you come to work, you have to...

Look neat and smart

Have your hair tied up

Take care of hygiene before coming to work

All together

How long before the start of the shift you need to inform about your absence?

At least 2 hours

12 hours

36 hours

24 hours

How often should we do deep cleaning?

Everyday

Once every month

Once every week

Once every 2 weeks

Who do you contact in the workplace if you have a personal or business problem?

Supervisor

The nearest person at the bar

Chef

Manager

How would you rate your work on a scale of 1-10?

Enter your name

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