Management
……….is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.
Empowerment
Stratification
Diversification
Competitive advantage
Which of the following is a primary concern of top managers?
Supervising non-managerial employees
Training, motivating, and rewarding salespeople.
Developing and fine-tuning employee skills
Deciding which goods a company should produce.
Which of the following managerial tasks does a manager perform when he/she provides guidance to execute and fulfill the organization's vision?
Planning
Leading
Organizing
Controlling
Which of the following does planning involve in an organization?
Establishing task relationships that allow people to work together
Developing strategies for how to achieve high performance.
Motivating individuals to achieve organizational goals
Establishing accurate measuring and monitoring systems
A(n)…………….is a collection of people who work together and coordinate their actions to achieve a wide variety of goals or desired future outcomes.
Control group
Talent pool
Organization
Focus group
Middle managers are responsible for which of the following?
The daily supervision of nenmanagerial employees
Fine-tuning and developing the skills of top managers
Establishing the organization's goals and visions.
Finding the best way to use resources to achieve organizational goals.
The outcome of the control process is the ability to do which of the following?
Measure performance accurately and regulate organizational efficiency and effectiveness.
Formulate effective business strategies and plan the allocation of resources.
Attract customers by producing goods and services more cheaply than any competitor
Decide what organizational goals to pursue.
- A manufacturing company that has been in business for several years decided to discontinue production of some of their low-selling products and focus on their areas of expertise. The company innovated a new product with a unique value. This is an example of using which of the following?
Empowerment
Diversification
Stratification
Core competency
Steven was recently promoted to the position of manager of the engineering division in his company because of his m knowledge and his ability to perform all the fun
Human
Conceptual
Technical
Structural
Carlton's Candies is a confectionary distributor located on the East Coast of the United States. Every year as an incentive, the most efficient and effective manager in one of the company's 12 distributing locations receives a lucrative holiday bonus.Which of the following managers is most likely to meet these requirements?
Nico, who chooses the right goals to pursue, and spends more than he needs on resources
Karen, who choose the right goals to pursue, and makes clever use of resources to achieve them.
Douglas, who chooses the right goals to pursue and displays an overly rigid approach to planning.
Barrie, who chooses unrealistic goals, and tries hard to succeed
Emma is a highly efficient manager. This implies that she does which of the following?
Minimizes the amount of input resources without compromising quality.
Is slow to respond to change and perceives organizational change as harmful.
Does not favor flexibility in planning
Spends lavishly on resources
Daniel, a manager at Starbucks, monitors the performance of workers in his department to check if the quality of their work is meeting the performance standards of the company. In doing so, which managerial task’s Daniel performing?
Planning
Leading
Organizing
Controlling
A company with a high level of efficiency and a low level of effectiveness is most likely to produce which of the following types of products?
A low-quality product that the company makes a profit on.
High-quality product that the company makes a profit on.
A low-quality product that customers do not want.
A high-quality product that customer do not want
………... Is the process of creating new or improved products that consumers want.
Empowerment
Diversification
Innovation
Competitive advantage
Craig is a highly effective manager. This implies that he does which of the following?
Is likely to spend lavishly on resources.
Is highly compliant
Disfavors employee empowerment
Chooses appropriate goals and then achieves them.
The PRP Company manufactures pastic components. The compariy has a low level of efficiency and a low level of effectiveness, which means it is most likely to produce which of the following types of products?
A low-quality product that the company makes a profit on
High-quality product that the company makes a profit on
A low-quality product that customers do not want.
A high-quality product that customer do not want
…………… a is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company's resources and allow it to survive and eventually prosper
Empowerment
Diversification
Innovation
Turnaround management
Which of the following correctly defines organizational performance?
It increases with an increase in efficiency and effectiveness.
It increases with a decrease in efficiency and effectiveness
It remains unchanged with a decrease in efficiency and effectiveness
It decreases with an increase in efficiency and effectiveness
………… involves instructing, guiding, energizing, and motivating the performance of employees to accomplish organizational goals
Planning
Leading
Organizing
Controlling
Due to declining global sales, Sears announced that it would lay off 12 percent of its existing workforce over the next few months. This is an example of which of the following?
Task assessment
Insourcing
Restructuring
Outsourcing
A manufacturing company recently developed a new vision and radical new strategies to reduce the number of products sold in order to reduce costs. The company utilized ……………… by developing the new vision and strategies.
Empowerment
Diversification
Innovation
Turnaround management
Controlling is the managerial task that involves which of the following?
Deciding what organizational goals to pursue
Obtaining customers by producing goods and services more cheaply than any competitor.
Taking any corrective actions needed to maintain or improve performance
Using personality to establish equilibrium in the workplace.
Competitive Advantage: The ability of one organization to outperform other organizations because it produces desired goods and services more efficiently and effectively than they do
True
False
Effectiveness: A measure of the appropriateness of the goals an organization is pursuing and the degree to which organization achieves those goals.
True
False
Technical Skills: The ability to understand, alter, lead, and control the behavior of other individuals and groups.
True
False
Leader: An individual who creates a vision and impassions employees to work together to achieve that vision.
True
False
Middle Manager: A manager who supervises first-line managers and is responsible for finding the best way to use resources to achieve organizational goals.
True
False
Organizational Structure: A formal system of task and reporting relationships that coordinates and motivates organizational members so that they work together to achieve organizational goals
True
False
Outsourcing: Contracting with another company, usually abroad, to have it perform an activity the organization previously performed itself.
True
False
Controlling: Identifying and selecting appropriate goals; one of the four principal tasks of management.
True
False
Restructuring: Downsizing an organization by eliminating the jobs of large numbers of top, middle, and first-line managers and nonmanagerial employees.
True
False
Self-Managed Team: A group of employees who assume responsibility for organizing, controlling, and supervising their own activities and monitoring the quality of the goods and services they provide.
True
False
Strategy: A cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals.
True
False
Turnaround Management: The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper.
True
False
Organizations are efficient when managers minimize the amount of input resources or the amount of time needed to produce a given output of goods or services.
True
False
Organizations are effective when managers choose appropriate goals and then achieve them.
True
False
There are two essential managerial tasks that managers use on a daily basis: planning and controlling
True
False
Which of the following is true of middle managers?
They are often called supervisors
They are responsible for the daily supervision of the nonmanagerial employees
They make specific decisions about the production of goods and services.
They establish long-term organizational goals.
The general ability to understand, alter, lead, and control the behavior of other workers is which of the The following skills?
Human
Conceptual
Technical
Structural
He ability to analyze and diagnose a situation and to distinguish between cause and effect is which of the the following skills?
Human
Conceptual
Technical
Structural
The job specific knowledge and techniques required to perform an organizational role is which of the following skills?
Human
Conceptual
Technical
Structural
Which of the following is a consequence of restructuring?
Increase in the size of department
Loss of jobs
Increase in hierarchical levels
Increase in customer satisfaction
A company with a high level of efficiency and effectiveness is most likely to produce which of the following types of products?
A product that customers what, but that is too expensive for them to buy
A product that customers what at a quality and price they can afford.
A product that is expensive and nondurable
A high-quality product that customers do not want
Core competency can be described as which of the following?
The specific measure of departmental skills, knowledge and experiences that allows on organization to outperform another
The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals efficiently and effectively
A measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals.
A measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves those goals.
………….. Is defined as the ability of one organization to outperform other organizations because it produces desired goods or services more efficiently and effectively than its competitors.
Empowerment
Diversification
Stratification
Competitive advantage
Which of the following illustrates the simple difference between a manager and leader?
Leaders look to the future, while managers look to the past
Managers look to the future, while leaders look to the past.
Managers manage work, while leaders lead people.
Leaders manage work, while managers lead people
……….. Is the measure of the appropriateness of the goals an organization is pursuing and the degree to which then organization achieves those goals.
Efficiency
Task management
Effectiveness
Diversification
A ……………. Is a group of employees who assume collective responsibility for organizing, controlling, and supervising their own work activities
Primary group
Self-managed team
Focus group
Restructured teams
Shannon's manager is evaluating how well she uses available resources to satisfy customers and whether she is accomplishing organizational goals. This is an example of:
Empowerment
Diversification
Stratification
Organization performance
Melissa, the HR manager of a publishing house, has been asked to increase the level of efficiency at the workplace. She decides to restructure work relationships within the company and categorize people into departments according to the kinds of job-specific tasks they perform. Which of the following managerial tasks is Melissa performing?
Planning
Leading
Organizing
Controlling
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