Cashier
Cashier Knowledge Quiz
Test your knowledge and skills as a cashier in our interactive quiz designed for those working in dining services. This quiz will help you understand important procedures and policies regarding meal plans, guest entry, and customer service.
- 10 multiple-choice questions
- Gain insights into dining hall operations
- Improve your customer service skills
What do you do if someone forgot their Cat card?
No Cat card no Service
You can look them up in the system and manually enter it.
They must show an ID.
If they know their # you can manually input, it and see if the name and picture on the iPad matches the person.
What is the difference between a regular meal plan and a commuter plan?
Commuter plans can only be used 5 days a week, Meal plans can be used every day.
Meal plans have only a certain number of swipes they can use, Commuter plans have unlimited swipes.
Meal plans have unlimited swipes, while commuter plans have a set number of swipes.
There is no Difference.
What does this mean?
You swiped the card wrong.
The customer does not have a meal plan.
You must enter in the number of meals they are purchasing.
The dining hall has reached maximum capacity and the customer must wait.
Is there a military discount?
Yes, but they must show military ID.
No
Yes
No we don't discounts here.
Can people come into the dining hall without paying or swiping their cat card.
Yes, only if it’s to use the restroom.
Yes, if they are not eating but with a person who is.
No
Yes, if they are working a shift that starts within the hour.
What days are a 5-day meal plan valid on.
Friday, Saturday, Sunday, Monday, Tuesday
They can only swipe 5 times a week regardless of the day.
Monday, Tuesday, Wednesday, Thursday, Friday.
Weekend and holiday only
Can cat card holders use their card for a guest.
No
Yes, that is why they have unlimited swipes
Yes, if they have a commuter plan, or they can use their cat cash.
Yes, only customers with commuter plans can swipe in a guest.
Are you allowed to be on your phone at the check stand?
Yes, if no customers are at the check stand.
No
Yes, If I need to study for an exam.
Only if I make sure no one sees me.
Are animals allowed in the dining hall?
Only service Dogs are allowed in.
No.
Only service Dogs and Horses are allowed in.
All animals are allowed in as long they are on a leash and behave.
What is a passback?
When I student cat card is swiped twice with 5 minutes.
When a student uses their commuter plan to swipe on another person
When I student gives their cat card to another student to use
When I student leaves the dining hall out the wrong door and comes back in right away
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