Quiz 1

What is the Very First Step an interested caretaker will complete in order to start the enrollment process?

� Enter information into Registrant Manager

� Withdraw student from current school

� Confirm enrollment

� Submit a Proof of Residency

A caretaker wants to add her sister to the account to help with taking attendance and helping the student with lessons. In this role the sister should be added as a ?

All of these documents may be submitted for Proof of Age (POA) in Arizona, except for?

� Birth Certificate

� Passport

� Green Card

� Hospital Certificate

A caretaker submits an immunization record in Washington state. This form may be marked invalid for all the following reasons except:

� It is not on the Washington Certificate

� It is missing a signature by a parent or provider

� It is missing one of the doses of a required series

� It is a medical exemption form and it is signed by a provider

A caretaker submitted all the required documents and they were all verified. But the student is still in stage two of the enrollment process. What are the possible barriers for this family's enrollment?

� There is an age eligibility flag on the student's account

� The cap has been met for that state

� The student may have been expelled

� The proof of residency is invalid

� The parent did not complete Confirmation

What is the correct sequence for a caretaker to enroll a student? ST = Stage

� RDA ST 1: FIF SIF ST 2: Submit Docs ST 3: Confirmation ST 4:Complete Orientations

� ST 1:RDA PLCA FIF SIF ST 2:Submit Docs Order Materials ST 3:FC ST 4

� Submit Docs, FC, RDA PLCA, FIF SIF, Enrolled

� Registrant Manager, Approved, Pre-Approved, Enrolled

When a caretaker (in stage 2) insists that we request records from the school, we will request school records even if the student is not enrolled with us

� True

� False

All of the following are free to the public except for the following:

� Connections Learning Programs

� International Connections Academy

� Connections Academy Charter School

� Brick and Mortar public school

All of the following are standard documents that MUST be submitted by all families to move to stage 3.

A caretaker has a detailed question about her student's IEP and course placement. You should take which action?

� Transfer the caretaker to the APS department

� Answer her question

� Call the school where the student last attended

� Transfer the caretaker to Customer Care

The Enrollment Details page shows the remaining documents that the caretaker must submit including post-enrollment tasks.

� True

� False

The caretaker can go back and edit her Tell us about your family and Tell us about your student forms in Stage 2.

� True

� False

A designated caretaker MUST be a biological parent of the student.

� True

� False

A designated caretaker can make changes to the account including withdrawing the student?

� True

� False

The Staff Document Verification -Enrollment DV is where enrollment specialists can see documents submitted and whether there is a flag on the account.

� True

� False

The document tracking notes show why a document was marked invalid or valid.

� True

� False

The President of Connections Education is

� Barbara Dreyer

� Steven Guttentag

� Linda Leftrict

� Laura Johnson

Connections Education was acquired by what company in 2011?

� Sylvan Ventures

� K-12 Education

� Pearson

� Connections Academy

What must a caretaker do before having access to the Tell us about your family, Tell us about your student forms?

� RDA including PLCA

� Call Enrollment for pin and password

� Complete Learning Coach Orientation

� Request school records

A caretaker can enroll her student in any number of courses at a Connections Academy school, even if it is for only one class.

� True

� False

Flags prevent a student from moving to the next stage. Common reasons for flags include all of the following except:

� student is too young

� student is on a waitlist

� student is too old

� student was previously withdrawn

� student was expelled and is in a state that does not accept expelled students.

� student did not submit proof of residency

A caretaker has a question about her computer equipment not working. You should transfer her to which department?

Quiz 1

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