Audit Season

Search in Progress Signal

Winter wonderland

Colorful Snowflakes

Polar Bears

Snow

Branch All Clear Signal?

Colorful Snowflakes

Polar Bears

Winter wonderland Castle

Blizzard

What do you do in the event the All Clear is not posted by the opener?

Call the big boss Alex

Phone a Friend

Call into the branch and ask are the loan documents ready?

Call Security

If the branch is under distress during the opening process, What is the correct phase to state when alerting the caller?

Hey, Sorry Bro I forgot to which the all clear signal

The Loan Documents won't be ready until this afternoon

Opps, I forgot to do the all clear signal

There isn't a Loan singing today

If a vendor requests access to a secure part of the branch, what is the process?

Verify the vendor Calendar

Verify them via badge and government-issued ID and Complete the Vendor Log

Bypass the sign in for Shred it

Give the Vendor Full access to the back room

What is the process for a BECU Employee that does not work in the branch?

Verify BECU Employee has their BECU badge and government – issued ID and the name matches

Search for Employee in Workday to verify employee

Deny access to any BECU emplpoyee who doesn't work in branch

Since they are a BECU employee we don't need to verify

When is it acceptable to loan you keys to a team member?

If they are locked out of the branch

If the team member forget their keys

Never

If the team member needs access to the key log

Where is the branch designated gathering point?

Inside Apple Bee's

Dollar Store Parking lot

Light pole Between BECU & Apple Bee's

3929 Bridgeport Way W. University Place, WA 98466

Where is the business continuity binder located?

Locked up in the Safe

In the back of Alex's Truck

In every desk

Where is the Robbery Packet kept?

In every desk

Behind rate sheets

Located at the printer station

In the bomb threat packet

What do you do in the event of a robbery?

Follow the robber's instructions exactly: Do not hesitate, Do only what you are told, Do not attempt to reason with the robber

If the robber approaches you at your desk with a note: Hold it near the edges to avoid smearing fingerprints and Set the note aside. Return it only if the robber asks for it.

What do you do if there is a bomb threat?

Stop, Drop, and Roll

Duck and Hide

Holding up the E Bomb Threat report while notating the threat

Contact physical Security

What information should go on the scan bags where your card stock is sealed?

Audit Season

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