<div><img class="img-auto" style="min-width: 100px; max-width: 2000px;" src="https://www.supersurvey.com/3012/CDN/75-3453306/asset-35.png" alt="Asset 35" width="204" height="42" /></div> <div> </div> <div><span style="font-size: 10pt;">At Snappy Shopper, we want to ensure that we’re supporting our retailers in the best way possible, from the moment they sign up. By answering the questions below about your onboarding experience and marketing support, you can help us to improve our retailer offering.</span></div> <div> <p><span style="font-size: 10pt;">We also want to understand how you feel your business has been impacted by the spread of ‘dark stores’ offering delivery, to enable us to continually support you, our local retailers. The below questions should take you around ten minutes to complete.</span></p> </div>

At Snappy Shopper, we want to ensure that we’re supporting our retailers in the best way possible, from the moment they sign up. By answering the questions below about your onboarding experience and marketing support, you can help us to improve our retailer offering.

We also want to understand how you feel your business has been impacted by the spread of ‘dark stores’ offering delivery, to enable us to continually support you, our local retailers. The below questions should take you around ten minutes to complete.

1. What's the name of your store?

2. How did you first hear about Snappy Shopper?

3. How was your experience when you first joined Snappy Shopper?

4. Which Snappy Shopper marketing materials do you currently use in store? (e.g. leaflets, posters)

5. Do you feel there’s anything missing from the current marketing materials we provide?

7. Do you use Snappy images & copy on Facebook from the Retail Support Site? How do these perform compared to your own posts?

8. Which of the promotional codes, funded by Snappy Shopper, do you feel have been most effective?

Free Delivery

£5 Off

Bundle Offers

None are impactful

10. Is there anything you would like Snappy Shopper to offer you as a retailer, which we don’t currently?

13. How would you describe the speed in which your store launched on the Snappy Shopper platform?

Too Fast

Just Right

Too Slow

14. After your training, did you feel confident in managing your menu, adding products, updating price and marking items out of stock?

Yes

15. How could we improve the training for managing your menu?

16. After your training, did you feel confident in processing orders and delivering orders?

Yes

17. How could we improve the training for processing & delivering orders?

18. Do you use the Admin Dashboard?

Yes

19. Do you think further training on the Admin Dashboard would enable your store to be more successful?

Yes

20. What is your preferred method of training?

In Person

Video Call

Phone Call

Documentation

21. Overall, how could we make the training & onboarding experience better in the future?

22. Are you aware of dark stores (Gopuff, Gorillas, Getir, etc)?

Yes

23. Do you consider dark stores a threat to your business?

Yes

24. Has the presence of a dark store in your vicinity had a negative impact on your sales?

Yes

25. Do you consider dark stores a threat to the high street in the long term?

Yes

26. In your view, has the pandemic increased the importance of convenience stores within local communities?

Yes

27. Do you feel better equipped having partnered with Snappy Shopper to compete with dark stores or does it make no difference?

Better equipped

Makes no difference

28. How many dark stores do you think will be in the UK by 2030?

100 - 499

500 - 999

1000+

More Surveys