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ADC Quiz (ADC Cluster Ahmedabad)

A vibrant illustration of banking services, featuring debit cards, online banking icons, and a customer engaging with digital transactions in a modern banking environment.

ADC Cluster Ahmedabad E-Commerce Quiz

Test your knowledge on the e-commerce processes and procedures specific to ADC Cluster Ahmedabad. This quiz is designed for banking professionals and customers who want to learn more about the functionalities available through their debit cards and online banking.

Key Topics Covered:

Activation of e-commerce facilities
Transaction procedures in Internet banking
Charge back procedures

10 Questions2 MinutesCreated by ActivatingInsights42

How can a branch activate e-commerce facility in a debit card?

A. Branch can do it in Ideas

B. Branch can request by email to [email protected]

C. Branch can request by email to [email protected]

D. Branch can email to [email protected] (ADC Cluster Ahmedabad).

2. What is the correct procedure to activate transaction facility in retail Internet Banking?

A. Branch to send email to [email protected]

B. Branch to send email to [email protected] & ADC Cluster Ahmedabad will do it.

C. Branch to activate transaction facility in Ideas

D. Branch to lodge request for transaction password in Ideas and based on such request, ibank team (COPEC) will activate transaction facility.

3. Charge back for a disputed ATM Cash withdrawal transaction can be lodged

A. Through branch (in Ideas) only

B. By customer through 24x7x365 Call Centre of the bank only

C. By customer through ATM only

D. Either through Branch or through Call Centre

4. Charge back related to adding money to paytm mobile wallet through our bank’s debit card (over Internet) can be lodged by:-

A. Sending email to [email protected]

B. Customer through call centre

C. Sending email to [email protected]

D. Branch in Ideas

5. Bank has recently started (in 1st week of August 2016) online collection of all State Govt. Taxes of which Govt:-

B. Uttarakhand

C. Tamil Nadu

A. Gujarat

D. West Bengal

6. A customer is getting transaction limit related error while doing NEFT fund transfer in ibank (retail), what should customer check now?

A. Overall day limit in set limits

B. Limit set for the particular beneficiary (under manage beneficiary)

C. Transaction limit for NEFT fund transfer in set limits

D. All the above three options

7. How can a customer block his ATM Card in our bank?

A. Through Branch (with written request)

Through Bank's Call Centre

C. Through SMS message (from RMN in specific format)

D. By either of the above three options

8. ATM Green PIN feature in our bank ATMs can be used to get or reset PIN for:-

A. Only new ATM Cards

B. Only Existing ATM Cards

C. Both existing and new ATM Cards

D. None of the above

9. The maximum daily limit in our Retail Internet Banking is

A. Rs. 10 lacs

B. Rs. 15 lacs

C. Rs. 25 lacs

D. Rs. 50 lacs

10. Our Bank customer can apply for IPO through which of the following Alternative Delivery Channels:-

A. Mobile Banking

B. SMS Banking

C. Internet Banking

D. ATM

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