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Are you a good communicator?

Which of these has the MOST influence on how your message is received?

Choice of medium (email/video/text)

Tone/word choice

Personality and attitude

Credibility/trustworthiness

When communicating, which sort of body language makes you look confident?

Folding arms and crossing legs

Keeping the hands interlinked to prevent using gestures

Avoiding making and maintaining eye contact

Drawing the shoulders back and holding the head and chin level

During difficult conversations, it is critical to stay calm and in charge. Reacting happens quickly, impulsively, and without regard for the result. Which of the following implies a more deliberate, tranquil, and thoughtful approach?

Ignoring

Responding

Diverting

Retaliating

Which of the following comments should you avoid saying when providing constructive feedback?

You

Which of the following is required for good communication?

Impatience

Empathy

Defensiveness

Inattentiveness

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