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Multi-Service Discounts

Master the Multi-Service Discounts

Test your knowledge on the Multi-Service Discounts and discover how to effectively engage with customers about the benefits available to them. This quiz will help you understand eligibility, application, and the types of services included in the discounts.

Learn about primary services
Identify eligible discounts
Enhance customer interactions

11 Questions3 MinutesCreated by ConnectingDiscounts120

Which services are considered a Primary Service

Mobile GA

Mobile DA

Fixed GA

Fixed DA

MBB GA

MBB DA

Are the current Promo offers eligible to be discounted as part of this offer?

How many services can I connect with the discount?

Store Manager discretion

1 per Primary Service

As many as you need

5 per Primary Service

What are some uses for an additional service that can be discussed with a customer?

A service for kids

A service for parents

Additional business services

Bringing family services together on the one account

Utilising eSim/Dual sim phones for personal/business use

What type of customer should I discuss this discount with?

Parents

Teens

Existing customers

Your town's crazy cat lady

Every customer

If I add a fixed service to my existing mobile account, am I eligible for the discount?

How is the 20% discount applied?

By you in Special User Offers in Jarvis

By the second bill

Via NBA

Automatically built into the rate plan

How is the 10% discount applied?

By you in the Special User Offers in Jarvis

By the second bill

Via NBA

Automatically build into the rate plan

If I forget to mention the 20% discount to a customer at the point of sale and they come back the next day and ask for it, can I still offer the 20% discount?

Which services are eligible to be discounted?

Any new standard postpaid 24M handset plan

Any new postpaid mobile plan

All sim only plans

Any 12M Sim Plan $40 or higher

Any new mobile service (Postpaid or Prepaid)

Where can I go to get help around this offer?

PHub

The Toolkit (in The Loop)

Multi-Service Discount Calculator in App Launcher

Other Team in store

My Store Manager

Other stores in the region

My local cafe

Frances Martin via text message

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