Multi-Service Discounts
Master the Multi-Service Discounts
Test your knowledge on the Multi-Service Discounts and discover how to effectively engage with customers about the benefits available to them. This quiz will help you understand eligibility, application, and the types of services included in the discounts.
- Learn about primary services
- Identify eligible discounts
- Enhance customer interactions
Which services are considered a Primary Service
Mobile GA
Mobile DA
Fixed GA
Fixed DA
MBB GA
MBB DA
Are the current Promo offers eligible to be discounted as part of this offer?
How many services can I connect with the discount?
Store Manager discretion
1 per Primary Service
As many as you need
5 per Primary Service
What are some uses for an additional service that can be discussed with a customer?
A service for kids
A service for parents
Additional business services
Bringing family services together on the one account
Utilising eSim/Dual sim phones for personal/business use
What type of customer should I discuss this discount with?
Parents
Teens
Existing customers
Your town's crazy cat lady
Every customer
If I add a fixed service to my existing mobile account, am I eligible for the discount?
How is the 20% discount applied?
By you in Special User Offers in Jarvis
By the second bill
Via NBA
Automatically built into the rate plan
How is the 10% discount applied?
By you in the Special User Offers in Jarvis
By the second bill
Via NBA
Automatically build into the rate plan
If I forget to mention the 20% discount to a customer at the point of sale and they come back the next day and ask for it, can I still offer the 20% discount?
Which services are eligible to be discounted?
Any new standard postpaid 24M handset plan
Any new postpaid mobile plan
All sim only plans
Any 12M Sim Plan $40 or higher
Any new mobile service (Postpaid or Prepaid)
Where can I go to get help around this offer?
PHub
The Toolkit (in The Loop)
Multi-Service Discount Calculator in App Launcher
Other Team in store
My Store Manager
Other stores in the region
My local cafe
Frances Martin via text message
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