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Would a website as well as online advertising through social media allow South London Cycle to expand its existing customer base to a lower age demographic?

A young diverse group of people riding bicycles in an urban setting, smiling and enjoying their time together, with storefronts and social media icons subtly incorporated in the background.

Expand Your Cycling Horizons

Welcome to our survey designed to explore how South London Cycle can attract a younger demographic. Your insights will help shape the future of our local bicycle repair service.

Join us in answering a few quick questions:

What's your age group?
Do you ride a bike?
How can we improve your experience?

11 Questions3 MinutesCreated by PedalPusher47

Hello there! I am a student at CCH in London and need your opinion for a project I am doing for my business management course. Thank you for taking time out of your busy day to participate in my survey!

What age category would you fall in?

25 or under

26-40

41 or over

Which of the following best describes you?

Male

Female

Other

Do you or anyone in your family ride a bicycle? If no, you do meet the required criteria for my survey, Thank you for your interest!

Yes

Have you ever needed a repair for a bicycle?

Yes

Have you ever had a bicycle repaired at South London Cycle?

Yes

N/A

A website (online booking and live updates included) would have made the process of getting your bicycle repaired more convenient?

Agree

Disagree

Neither agree or disagree

Have you seen or heard any advertisements for South London Cycle? Ex. instagram, television, radio, etc.

Yes

If you answered yes to the previous question, what was the platform?

If you have used SLC in the past, did you have any problems or concerns with any aspect of the repair process?

THANK YOU FOR YOUR PARTICIPATION!

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