IT Service Desk Quiz I

Create an image depicting an IT service desk environment, featuring a computer setup, a printer, network devices, and staff assisting customers.

IT Service Desk Quiz I

Test your knowledge of IT service desk concepts with our engaging quiz! This quiz features 10 multiple-choice questions that will challenge your understanding of various IT topics.

Key Features:

Multiple-choice format
Covers essential IT service desk topics
Ideal for students and professionals alike

10 Questions2 MinutesCreated by TroubleshootingTech42

What does FDISK do?

Performs low-level formatting of the hard drive

Fixes bad sectors on the hard drive

Recovers lost clusters on the hard drive

Creates partitions on the hard drive

Which of the following RAID levels uses a fault-tolerance technique known as "disk mirroring"?

RAID 0

RAID 1

RAID 5

RAID 10

You are using Outlook Express and a POP3 e-mail account. You delete a message from your Inbox. What happens to this message?

It is permanently deleted from your mailbox.

It is stored in the Deleted Items folder until the folder is emptied.

It is stored in the Recycle Bin on your computer until it is emptied.

It is temporarily stored on your ISP’s server.

What is the difference between the Bcc field and the Cc field?

Recipients specified in the Cc field are not displayed to other recipients.

Recipients specified in the Bcc field are not displayed to other recipients.

The Bcc field can only use addresses that are stored in a distribution list.

The Bcc field can only use addresses that are stored in your address book.

You are using MS Outlook 2003 or MS Outlook 2007. What is the file type that contains the autocomplete cache?

.nk2

.pst

.nk1

.dat

IT Service Desk Quiz I

IT Service Desk Quiz I

More Quizzes