OTO Task Force

A professional and inviting image of a luxury store display with staff interacting warmly with clients in a home setting, showcasing bags and accessories.

Discover Your OTO Insights

Take part in our insightful quiz designed to evaluate the current state of OTO (Order to Order) appointments and client interactions. Your responses will help us better understand the challenges and opportunities in catering to our valued clients.

Understand client preferences
Assess impacts of recent health concerns
Evaluate home visit trends

11 Questions3 MinutesCreated by EngagingClient937

Are we losing business from OTO Clients?

Yes

Do you feel that OTO appointments are cancelled by clients due to the Wuhan Virus?

Yes

How many clients do not want to come to the store because of the virus? How many a week?

If we are doing a home based OTO, what is the standard procedure? Please elaborate.

What are the products bought to the client's home if it is a home based OTO? Please elaborate eg, Always bring bags, obilque saddle/ lady dior etc

What is the best way for the clients to encourage them to come down for OTO?

Who are the people that do house visit normally?

SAs

Seniors

Asst. Supervisors/ Supervisors

ABM / BM

How many OTO appointment do you have in a week?

Which Store are you from?

OTO Task Force

Discover Your OTO Insights

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