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Lost / Stolen device

What information do you need in order to LOG Incident for lost / stolen device?
Line manager's approval and device name
Name of the person the device was assigned to in Azure and device name
User's telephone number and their shoe size
Lost / Stolen device should be logged as:
Service request
P1 Incident
P2 incident
Do you need approval before wiping the device?
Yes
No
Once you receive approval for the device wipe you should:
Print it out and send to Client's headquarters via Royal Mail
Print it out and make a paper airplane that can fly really high
Attach it to the ticket
Can 2nd line wipe the device if it's Mac?
Yes
No
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