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ATM Procedure Quiz

A well-organized ATM room with cash replenishment being performed, showcasing employees in a professional setting, focusing on security and accuracy.

ATM Procedure Quiz

Test your knowledge on the essential procedures for handling ATM cash replenishment and balancing. This quiz covers critical steps and best practices to ensure smooth operations and security.

Understand cash management in ATMs
Know the right procedures for deposits and withdrawals
Ensure compliance with operational standards

11 Questions3 MinutesCreated by ManagingCash123

Why do we have to select "Balance to New" when adding cash?

Balance to new lets the machine know that it needs to recognize new cash.

We only use balance to new because we are adding new cash.

This updates Xpressions so the VBCs know what their totals are per terminal.

What always has to stay separate until we finish balancing when replenishing cash?

Deposits and existing cash.

Cards and Checks

Rejects and existing cash

What switch do you push to put the ATM in to maintenance mode?

Blue Switch

The breaker to shut power off to the branch portion of the building

White Switch

What is the very first step of balancing?

Put out cones

Get VISA cats totals

Hit the maintenance button

Prep Cash

What do we take out of the ATMs besides cash?

Checks

Debit Cards

Skimmers

Maleware

Fairy Dust

When we are done replenishing, we only close the vault, right?

Yes

Duck Tape It Shut

What do we do if the ATM is Over/short?

Run the difference through our over and short GL

Run the difference to our buysell

Cry

Email accounting

What do we do with the slips that print while balancing?

Shred

Keep for 6 years

Keep for 2 years

How many Buysell transactions are there when moving funds between the vault and the ATM?

What time do we set in VISA cats from the previous business day to get the net total of all deposits and withdraws made using self-service?

7AM

9AM

6PM

Where can you find the balancing sheet?

ATM logs on the Sartell page

ATM Logs on the Accounting page

The balancing procedure

One Note

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