Know your Company
Know Your Company: Quiz
Test your knowledge of our company with this engaging quiz designed for all team members! Discover how well you understand our policies, procedures, and commitments to our clients.
Challenge yourself with questions covering various topics, including:
- Our call agents
- Payment options
- Policies regarding debtors
How many call agents do we have (Legal + Ops + Spanish)
<500
500-750
750-1000
1000-1250
>1250-1500
>1500
We don't call (select all that apply):
People Over 80
People on their Birthday
Work Phone Numbers
People Owing less than $100
People living in DC
Sundays
SCRA stands for what?
Service Complaints Research and Analysis
Servicemembers Civil Relief Act
South Carolina Regulatory Agency
Secured Cards Retail Acquisitions
What's a 001 letter?
Initial Notification, Welcome to PRA Letter
Welcome to Legal Letter
Congratulations on Paying off your Debt in Full letter
Debit Card Reminder Letter
Strategy Offer Letter
Debtors can pay via (select all that apply):
Debit Card
Check
Credit Card
Automatic Bank Draft
Money Order
Western Union wire transfer
Debtors can enter into a PIF payment plan of up to how many payments:
1
12
24
48
96
Effective 1/1/22, collectors must be licensed in this state to handle accounts from customers of that state.
Illinois
Guam
Minnesota
Florida
California
We purchase secured and unsecured Ch 7 and Ch 13 bankruptcy debts.
True
False
Benefits of accepting and completing settlement offer include (select all that apply):
All collection activities on this account will cease
Within 30 days of final payment, we will request credit reporting agencies delete this tradeline.
Taken off Santa's Naughty list
We will never ever call you again.
Your debt on this account will be resolved and considered paid in full for less than the full balance.
Our settlement offers can include the following discounts (select all that apply):
AARP membership discounts
Active Military discount
Recent college grad discount
Employee discount
Multiple account discount
None of the above
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