Quality Script Review

A diverse group of advisors engaging in a discussion, surrounded by colorful speech bubbles representing patient-led conversations and positive customer experiences.

Quality Script Review Quiz

Welcome to the Quality Script Review Quiz, designed specifically for Advisors to evaluate the recent changes made to the Quality call script.

Your feedback is invaluable in shaping customer experiences and enhancing the effectiveness of our communication. Please take a moment to share your thoughts!

Assess the script changes
Provide your opinions
Help improve our processes

4 Questions1 MinutesCreated by FeedbackGuide42

Do you feel the changes to the Quality script have been beneficial to you as an Advisor?

Yes

Do you feel the call script now evidences a patient led and conversational approach to customer experience?

Yes

Please describe one positive and one negative impact of the changes to the call script

Please provide any additional thoughts below

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