Returns and Cancellation Quiz

What is our return policy on cribs and large furniture?

If someone is within our 60 day return policy and want to return an unopened crib and the boxes are in decent condition, what should we do?

If someone is within our 30 day soft goods return policy and would like to return a sheet set, what should we do?

Where should you log returns and cancellations?

Returns outside of our return window are blocked from the returns portal

If someone requests to cancel an order, where should you check first to determine how to proceed?