Paul Davis Way
Discover the Paul Davis Way
Welcome to the Paul Davis Way quiz! This engaging quiz was designed to test your knowledge of our core principles and practices that guide our team in delivering exceptional service. Discover how well you understand the guidelines that shape our business!
- 9 informative questions
- Interactive multiple-choice format
- Learn while you assess your knowledge
In the introduction video talks about all but...
Brand Promise
Vision
Mission
Values
10 Serving Basics
Team Huddle
All options were discussed
None of the options were discussed.
The Paul Davis Way provides a sereies of guidlines for all teamember to follow.
True
False
The Paul Davis Mission is to provide opportunities for great people to deliver best in class results.
True
False
Which of the following are part of the 10 Serving Basics
Display our brand with pride
Pratice continuous improvement
Deliver what you promise
Have pride in what you do
Engage the customer to tell their story only once
Celebrate and Confirm completion of the job with the customer
Provide extraordinary care
The purpose of the team huddle is to ground the 10 Serving Basics with your front line customer facing team.
True
False
What is the competency model used for?
Learning how to lead a huddle
Get written feedback on the skill
Become certified by receiving a score of 3 or better
Practive continuous improvement
All of the above
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