General Quiz
General Knowledge Challenge
Are you ready to test your knowledge and skills? This quiz covers a variety of topics related to processing standards, customer interaction, and taxation. Put your expertise to the test and see how well you understand these important subjects!
- 12 thought-provoking questions
- Multiple choice and checkboxes format
- Score as you go!
Processing standards for a referral are?
15 days
15 working days
Approximately 15 days
Depends on the type of the referral Standard/ Complex
Rachael calls you and says that she has login issues with her MYIR account. Tick/ select all the relevant questions.
What is the error message you have received?
I can sent off a referral to TS to fix it
Can you please create a new account?
Restart your computer and access internet explorer
Use a different browser
To update GST bank account numbers what steps would you follow?
Start instructions to update a bank account number
Kb bank account update
Who can take a credit card payment?
GB line for INC
GST line for GST
RIPL for both INC and GST
RIPL for INC only
You have a customer on the line and he wants to get the bank account number updated. What metods of updating a bank account number can you offer?
You can do it yourself
Self Service SS bank account number line
None of these
My IR
What screens can you check the details of an arrangement and/or correspondence about a debt only.
CNG, CAB, CAG, CLC
CNC and CNG
CNC only
CAF, FSED, CLC, CNC, CAG,CAB
What calculator do you use to calculate tax on your annual income?
Tax on annual income claculator
Tax my income calculator
Tax my annual income calculator
Processing standards of a secure email are?
15 to 20 working days
15 days
50 working days
15 working days
Tina called to say that she has received a letter with a cheque attached in the post with VOID printed on it. What will you advice her?
Please post the cheque back to us
This refund is no longer available.
You will receive a cheque shortly in the post
Cheque is stale please take it to the bank.
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