ADMN 232

Which of the following is not an interpersonal role?

Figurehead

Entrepreneur

Leader

Liaison

The traditional management function of ________ refers to inspiring and motivating workers to work hard to achieve organizational goals.

Leading

Project management

Organizing

Conniving

Which of the following is one of the four different kinds of managers (with different jobs and responsibilities) identified in the textbook?

Top managers

Administrative managers

Middling managers

First-time managers

Which of the following is a responsibility of first-line managers?

Managing the performance of managerial employees

Teaching senior managers how to do their jobs

Developing the structure of groups and departments

Making detailed schedules and operating plans from information provided to them

In the ________ role, managers decide who will get what resources and how many resources they will get.

Resource allocator

Entrepreneur

Disturbance handler

Liaison

Which of the following is not one of the four sets of characteristics that companies look for in individuals to identify potential managers?

Technical skills

Human skills

Conceptual skills

Perceptual skills

According to ________theory, companies go through long, simple periods of environmental stability, followed by short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.

Environmental development

Dynamite environment

Punctuated equilibrium

The Boston Consulting Group

Which of the following is not considered a component of the general environment that indirectly affects all organizations?

Customers

Economy

Technology

Political/legal trends

The term ________ is used to refer to a company’s practice of identifying and addressing customer trends and problems after they occur.

Consumer development

Reactive customer monitoring

Competitive development

Prolific customer monitoring

ADMN 232

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