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SME Smart

A group of business professionals engaging in a collaborative conversation at a modern office setting, highlighting teamwork and growth opportunities in the SME sector.

SME Smart Quiz

Welcome to the SME Smart quiz! This quiz is designed to test your knowledge about our Consumer business plan, specifically focusing on the SME Direct sector.

10 engaging questions
Multiple choice and text-based responses
Evaluate your understanding and readiness for business lead conversations

10 Questions2 MinutesCreated by EngagingExpert102

Cross Selling links into which part of our Consumer business plan?

Grow Personal Lines

Grow SME Direct

Fit for Growth

Sales Capability

How many leads were recorded as sales?

125

291

What do SME Direct write?

Home and contents

Business: office, trades & commercial motor

CGU Strata

General Motor Insurance

Farm: including farm motor insurance

Professional indemnity insurance

What do SME Direct do well?

Cafe/Tea Rooms

Domestic Cleaning Contractors

Tilers

Hairdressers

Doctors/Dentists rooms

All of the above and more!

Triggers for a business lead?

Arrange in the correct order: Clarifying your understanding, Link the benefit, Build trust, Ask open questions

We need to set the right expectation when sending a business referral: advising "we may be able to help."

True

False

The referral form has to be completed before the warm transfer?

False

True

Statistics show we have a much higher change of converting a lead on the initial call

True

False

How confident are you in having business lead conversations with Sam?

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