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How well you know Jeopardy Process

A detailed and informative illustration of a corporate setting, showing a group of professionals engaging in a serious discussion, with elements symbolizing risk management and escalations, such as charts or alert symbols.

Master the Jeopardy Process

Test your knowledge of the Jeopardy Process with our engaging quiz designed for professionals in the field. This quiz covers critical aspects of the P1 and P2 processes, including notification protocols and key participants in case of escalations.

5 thought-provoking questions
Multiple choice and checkbox formats
Immediate feedback on your answers

5 Questions1 MinutesCreated by AnalyzingData17

We are currently running with P1 and P2 Jeopardy Process

False

True

We make call outs to OSM/SM notifying risk for MTTR at 2.5 hrs for P1

True

False

When to notify Service Director?

2.5 hrs of P1

3.5 hrs of P1

4 hrs of P1

5 hrs of P1

Only VP is notified, previous recipients are not required while highlighting risk outlier.

False

True

Who are the participants of Conference call when P1 is breached for 8 hrs

Support team,BSOC,Customer

VP,Service Director and OSM/CSM/SM with other relevant parties

Support team, OSM/CSM, BSOC

Customer, OSM/CSM,BSOC

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