Foundation Exam

Which of the following is NOT a safety-related duty?

Ensuring that overhead compartments are properly secured for take-off and landing

Ensuring that the cabin galeys are secured

Distributing headsets to passengers while aircraft is taxing towards the main runway

Ensuring that all mobile phones and electronic devices are switched off or take-off and landing

What follow-up action must a crew member undertake if he realizes that he lost his staff ID upon touch down in SIN?

Make a police report and inform Control Centre

Make a police report and go directly to Staf ID office

Make a police report and inform crew erformance

Make a police report and inform HR Services

What is the diference between YCL breakfast and brunch menu?

Only breakfast have a choice of breadrolls

Breakfast has fresh fruit appetisers whereas brunch as a regular appetisers

Brunch has the addition of the desert course

There is no diference between the two menus

Which of the following is not a privilege of Priority Passenger Service Club(PPS) ?

10% discount on the inflight sales and mail order

Priority Boarding

Supplementary Card for spouse (PPS and Solitaire PPS Club)

Increased Baggage Alowance

The Special Handling Summary of the OSL wil NOT display passengers with_____status.

MAAS

VVIP

STFD

IMPT

Which is the correct grooming tagline?

Groom with Pride,Get it Right

Groom with Pride,Make it Right

Groom with Pride,Groom it Right

Groom with Pride,Do it Right

Which department should you approach if you require assistance on medical claims?

Cabin Crew Control Centre

Benefits & Crew Recruitment

CabinCrew/Finance

Cabin Crew/Crew Operations and Performance Management

Which linen(s) should be off loaded only in Singapore?

Wine Cage Cloth and Bread Basket Linen

All Linens

Bread Basket Linen

BreadBasket Linen and Troley Linen

During boarding, you noticed that a parent traveling with his child, a 18 years old, are seated the EMEX row. Which of the following is the best course of acton?

Move only the child to any available seat or swap seat with another passenger

Do nothing as both passengers can be seated at the EMEX row

Move both the parent and his child to any available seat or swap seats with other passengers

Inform the Complex Leader before moving the parents and his child to any available seat or swap seats with other passengers

Shoplifting is strictly forbidden, whether at base or overseas. Crew found guilty of shoplifting and subsequently charged in courts will be ______

Asked to explain

Interviewed by Head Crew Performance

Placed on Department Inquiry(DI)

Dismissed

A cut from the smaller end of the tenderloin is known as

Fillet mignon

Porterhouse

Sirloin

Chateaubriand

Crew are strictly prohibited from participating in any form of _______ on company premises at any time on or off-duty and/ or off company premises during company time.

Gambling

Discussion

Outing

Eating

The UM Folder DOES NOT consist of______.

UM passport

The details of persons meeting the UM

Red and White stripe stickers

Flightdetails

Crew must only use their email via iNotes for_communication.

Confidential

Official business

Crew

Personal

Which of the folowing information is reflected in the General Declaration (GD)?

Total fuel weight

Number of passengers disembarking at arrival station

Number of children on board

Servicing Information and Comment

Which of the folowing is NOT a mandatory travel item carried by a crew?

Staff ID

SEP Card

SIA Flight Information Card

CEAC Card

Only one pen should be worn along the kebaya neckline(with the exception of crew ID) and the pen should not protrude more than 1.5cm above thekebaya neckline

True

False

The CCVR is a document used to record________.

Operating crew’s contact information

Technical crew’s in flight observation

Cabin crew on board assessments

Incidents in the aircraft

The term ‘poaching’ refers to____.

Simmering food slowly in a small amount of liquid over along period of time in a tightly covered pot

Plunging food into boiling water briefly,then into cold water to stop the cooking process

A gentle cooking method carried out in liquid below boiling point

Cooking food in boiling liquid

Which statement is false with regards to wearing of earrings?

Stud earings in gold,silver,blue and diamond are permited

Clip-on or plastic earings are not permited

Diamond-speckled earings are permited but must be circular

The maximum diameter of each earring is 0.75cm

Which of the folowing is NOT a procedure to serve medication to passengers?

Showing the container of the medicine to the passenger

Prescribing medication to passengers

Highlighting the directions on the the package to the passenger

Serving the medicine in the original package

The term ’gratinating’ refers to_____

Cooking with a little liquid in a covered pot

Cooking in an oven

Quick cooking in a hotpan/wok until the food develops a crusty texture

Browning the surface of food that is coasted with cheese and/or bread crumbs

Which of the following is NOT an equipment used to handle food in YCL?

Plate Tong

Bread Tong

Ice Tong

Meal Dish Tong

Disposable earphones are distributed to YCL passengers on flights of block time_hours and above

1.5

2.5

Brunch is served for flights departing_____.

Between 0830 to 1030

Before 0900

Between 0900 to 1100

Between 1030 to 1200

Foundation Exam

More Surveys