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Branding Survey - CPL / Coals2U

Have you purchased from the Coals2U website before today?
Yes
No
For each line below, please choose the statement you most strongly agree with
Products are high quality
Affordable prices
Products are low quality
Too expensive
Good customer service
Poor customer service
Slow delivery
Fast delivery
Good range of products
Poor range of products
Great website, easy to use
Confusing website, could be better
Who do you consider to be competitors of Coals2U?
How is CPL / Coals2U better than its competitors?
How is CPL / Coals2U worse than its competitors?
How can the customer experience of CPL / Coals2U be improved?
Do you anticipate that you will be a customer of CPL / Coals2U in the future?
Yes
No
If No, please explain why
Would you recommend CPL / Coals2U to your friends or family?
Yes
No
If No, please explain why
Which fuels do you purchase regularly? Please select all that apply.
Smokeless Fuel
House Coal
Kiln Dried Firewood
Seasoned Firewood
Other Firewood
Anthracite
Manufactured Heat Logs
Other
Please Specify:
Which appliances do you use regularly?
Open Fire
Multi-Fuel Stove
Wood Burner
Cooker
Boiler
Roomheater
Please provide your full name to enter the competition prize draw
Please provide your contact phone number
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