Call Centre Quiz
Call Centre Knowledge Quiz
Test your knowledge with our comprehensive Call Centre Quiz! This quiz covers essential information related to call center operations, emergency contacts, and hospital departments. Ideal for professionals in the healthcare industry, this is a great way to refresh your memory and ensure you're up to date.
Key Features:
- 10 Multiple Choice Questions
- Focus on Call Centre Guidelines
- Immediate Feedback and Scoring
What is the telephone number of the Broadgreen emergency phone?
4555
4445
4455
5444
Which of these clinics are you most likely to find on the second floor of the Linda McCartney centre?
Plastic Surgery
Orthopaedics
Gerontology
Audiology
Which consultant is most likely to perform a Laryngoscopy investigation?
Tim Cross
Alessandro Panarese
Hazel Bell
Emad Hilal
What department deals with Colposcopys?
Gastroenterology
G.U.M
Colorectal
None of the above
If someone wants to donate their body to science where should they speak to?
Education Centre
LSTM
Liverpool University
Ian Pugh
What is the highest numerical value of any phone extension on switchboard?
11078
11080
11081
11085
What is the lowest numerical value of any phone extension on appointments/ patient enquiries?
11511
11513
11501
11517
Which area of the hospital is most likely to be used for collecting stem cells?
Ward 11Z
Apheresis Unit
5Y Day Unit
None Of The Above
Where can you access mandatory training?
ESR
Staff Hub
I.T service portal
Proteus
What colour is Sick Leave on the rota?
Yellow
Blue
Red
Purple
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