IMEI & Home Delivery
IMEI & Home Delivery Quiz
Test your knowledge on the IMEI input process and home delivery procedures. This quiz is designed for sales associates to ensure they have the necessary understanding to enhance customer service and minimize complaints.
- 8 engaging questions
- Multiple choice and drop-down options
- Score your knowledge on IMEI handling
SA harus menginput nomor IMEI pada saat….
Pembayaran DP
Sebelum klik "Siapkan Kontrak"
Penandatanganan Kontrak
Product Calculator
SA dapat menginput nomor IME pada tab…
Komoditi
Dokumen Kontrak
Dokumen Klien
Informasi Kontrak
Pencatatan IMEI / No. Seri membantu untuk memastikan barang yang diterima nasabah adalah barang legal sehingga dapat membantu meminimalisir keluhan nasabah
Benar
Salah
Bila barang diantarkan ke rumah nasabah, proses scan dan upload seluruh dokumen kontrak (PSP, PPK & IP), dilakukan setelah SA menerima kembali Instruksi Penyerahan yang sudah ditandatangani
Benar
Salah
Untuk POS yang menggunakan surat jalan partner, setelah SA menerima surat jalan, SA harus scan dan upload surat jalan tersebut pada kolom….
Instruksi Penyerahan
Faktur
Ringkasan Informasi
Instruksi Penyerahan Partner
Huruf apakah yang menandakan nomor IMEI pada box diatas?
A
B
C
D
Pilihlah No Model yang tepat sesuai dengan box diatas?
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