Universal Credit Training Quiz
Universal Credit Training Quiz
Test your knowledge of Universal Credit with this comprehensive quiz designed for anyone looking to improve their understanding of the UK's welfare system.
Whether you're preparing for a new role or simply expanding your knowledge, this quiz covers essential topics including:
- Eligibility conditions
- Applications and claims
- Financial assessments
If a couple live together, must they both make a UC claim, even if only one of them is eligible?
Yes
No
Which of these are basic eligibility conditions for UC?
Must be over 18
Savings under £16,000
Must own a car
Be a GB resident
Not be in a religious order
Must have a dog
Under State Pension Age
Must accept their commitments
What must we ask the claimant for before we access their account?
The answers to their security questions
Their favourite colour
Their Full Name and Postcode
Their signature
To confirm their telephone number
To confirm their email
Which of these are Labour Market Regimes?
Working Enough
No Work Related Requirements
Work Focused Interview
Work Preparation
Light Touch
Intensive Work Search
Trying to Work
Cannot Work
What must we do if we see control measures on a claimants account and we needed to book them a phone appointment?
Check the Staff Protection List for control measures
Nothing
Under which circumstances might a claimant be eligible to request to be backdated?
In hospital prior to claiming with an illness and so was unable to claim
Universal Credit website was down
Did not know they could claim
Thought they would get a job so never applied
If Sarah has three children, all born after the 6th of April 2017, how many can she claim the additional amount for children for?
3
2
0
1
Simon is 23 in non-advanced, full-time education. Usually he would not qualify for UC, but he may be eligible if which of these applied to him? Read carefully!
No parental support
Has a Limited Capability for Work and a PIP, DLA, AA or AFIP
He is responsible for a child
He is a foster carer and currently has a child placed with him
A claimant wants to write a letter praising you for your help. They ask for your full name. Can you give it?
Yes
No
A claimant has passed security and is really stuck and needs to know their National Insurance number. She asks you to please give her the NI number as she needs it for an application. What do you do?
Give her the NI number, its her information
Apologise and advise her that you cannot give out her National Insurance number as it is personal information and data and so cannot be disclosed. You advise her that she can apply on the government website where she can retrieve her lost NI number.
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