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Recognizing and Defusing Agressive Behavior

A calm and professional healthcare setting with individuals communicating effectively, conveying empathy and support, with a soft and non-threatening atmosphere.

Recognizing and Defusing Aggressive Behavior Quiz

This quiz is designed to help healthcare professionals understand and manage aggressive behavior in the workplace. By taking this quiz, you will enhance your ability to recognize signs of aggression and learn effective techniques to defuse potentially volatile situations.

Test your knowledge on workplace violence prevention.
Learn about the aggression continuum and appropriate responses.
Improve your skills in maintaining a safe and calm environment.

11 Questions3 MinutesCreated by CalmingHelp321

What is your first and last name?

What guideline do the healthcare industry use for the prevention of workplace violence?

What did they use to describe the agression continuum?

Six ft ladder

A chart

A calender

What is one action and response of a calm and non-threatening person?

Making facial expressions

Not agitated and being compassinat.

Slamming doors

How do you respond to a verbally agitated person?

Listen to the person and dont give orders

Ignore them and let them get over their problem

When someone is ___________ you should maintain non-threatening body posture.

What step is verbally threatening?

What does C-A-P-E means?

Even in workplaces aggression still exist.

Responding to a stiaution that you know may become violent aggressive always use the ___________

Does this person look verbally agitated?

Yes

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