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What are Examples of their unique decline codes for CUCC? Select all that apply

State Limited

California Decl

Your mom

Your dad

What is the CUCC Unique Decline Code Procedure?Select all that apply

Verify that the decline code is not in the Decline Code list.

Access the CDE screen for details on the transaction.

Look at the Auth Method. Does it state “PCF ONLY”?

Never let the fear of striking out keep you from playing the game

We also have the ability to search using the FI's ____________ and either the Cardholder's ______ on file or their________. Select all that apply

If you are unable to locate the user in admin tool but they advise you that they are registerd where can you direct the CH to add their credit card number?

Tools

Member Services

Help Desk

Settings

If a CUCC cardholder calls the Contact Center and needs contact information for their Member Choice Rewards program where do you refer them?

1800-sir mix a lot

1800 visa 911

Member Choice Rewards Customer Support: (888)290-5457

If you are having trouble helping the CH during registration/login where can you send an email to?

[email protected]

Cardholders can select from any of the following options for making a payment to their credit card?

Each time a card is added to the mobile app the CH must agree to the Terms and Conditions as well as an additional security question what are posible security authentication questions?Select all that apply

If a CUCC cardholder calls the Contact Center and needs contact information for their Member Choice Rewards program, refer them to what following telephone number and website address?

D. https://usa.visa.com and 1800-visa-911

A. Member Choice Rewards Customer Support: (888)290-5457 and https://bankrewards.revloyalty.com/groupServiceCorp/catalog/home.php

C. https://www.pscu.com/about and 884-367-7728

Https://www.tacobell.com/food and 602-765-0010

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