Non-urgent communication between Nurses and Residents via Epic chat
Effective Communication in Healthcare
Explore the critical aspects of non-urgent communication between nurses and residents through EPIC chat. This quiz is designed to assess your understanding of appropriate circumstances for using digital chat tools, and to promote best practices in patient care communication.
- Evaluate scenarios involving patient communication.
- Reflect on the urgency of communication methods.
- Suggest improvements for the EPIC chat system.
Question 1:
Your patient wants an order to take a shower / bath. Do you feel its appropriate that the nurse communicates this via EPIC chat?
If No, please discuss why?
Question 2:
Your patient wants changes made to his / her diet. Would you want the nurse to use EPIC chat to communicate this?
If NO, why not?
Question 3:
Your patient’s family member is visiting the patient, and wants an update from the MD.
Would you want the nurse to use EPIC chat to communicate this?
If NO, why not?
Phone calls are a better mode of communication.
Agree
Strongly agree
Disagree
Strongly disagree
Which of the following do you consider to be urgent, requiring a quick phone call:
Pain
Insomnia
Med changes or home med list review
Future orders
Patient evaluation that does not involve any recent or acute change in condition
None of the above
Do you think it is a good idea to use EPIC chat for matters that need to be addressed in real time. If no response is received within 5 minutes, then the nurse should proceed to call the doctor. YES or NO
YES
NO
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