BSP

We are conducting research for a leading business services provider regarding your experiences and opinions with various business products and services. This research will be used to develop and improve their website to better meet your needs in the future. We are interested in your opinions in this area.
 
We have a few questions we’d like to ask to ensure that this research study is relevant to you. After completing these questions, if you are selected to participate, you will receive a confirmation phone call, followed by an email where we will ask you to visit a few websites, answer a few questions while on the website, and then meet with us (through a Zoom meeting) to discuss your feedback. This discussion will take 30-45 minutes but can be scheduled at a time that is convenient for you in the next 2 weeks.
 
Your name will not be associated with your individual responses as all findings are reported in the aggregate and used for research purposes only.
 
We are conducting research for a leading business services provider regarding your experiences and opinions with various business products and services. This research will be used to develop and improve their website to better meet your needs in the future. We are interested in your opinions in this area.
 
We have a few questions we’d like to ask to ensure that this research study is relevant to you. After completing these questions, if you are selected to participate, you will receive a confirmation phone call, followed by an email where we will ask you to visit a few websites, answer a few questions while on the website, and then meet with us (through a Zoom meeting) to discuss your feedback. This discussion will take 30-45 minutes but can be scheduled at a time that is convenient for you in the next 2 weeks.
 
Your name will not be associated with your individual responses as all findings are reported in the aggregate and used for research purposes only.
 
Do you or anyone in your household work in any of these industries?
Banking or Financial services
Telecommunications (or related to telephone, cable or satellite TV, Internet or cell phone services)
Advertising/Public Relations
Marketing/Market Research
Finance/Insurance
Legal services/Law firm/Law office
None of the above
Other
Please Specify :
What is the 5-digit zip code of where your business is located?
Which of the following best describes your role in making decisions specifically related to the Business Internet services used by your company?
I am the sole decision maker
I share equally in the decision making with others
I am somewhat involved or not at all involved in the decision making
My company doesn’t use Business Internet services
What is your current job title?
Which of the following Business services does your company currently subscribe to?
Traditional television service, including cable, satellite, or TV service
High Speed Internet / Broadband (DSL, Cable, Fiber, etc.) service
Landline / VOIP telephone service
Mobile / wireless telephone service(s) for use by employees (does not include mobile phones for personal use)
Monitored building / premise security service(s) (professionally monitored security where emergency personnel are alerted if there is a security incident)
Value-added technology services such as PC back-up, tech support, email, internet security software, etc.
Other (specify)
None of these
Other
Please Specify :
How many owned or leased commercial business locations (not including any residential office spaces) with a business account for internet and/or phone connection does your company currently have?
None – have only residential office
1 commercial location
2 commercial locations
3-5 commercial locations
6-9 commercial locations
10 or more commercial locations
To which High Speed Internet/Broadband service does your company currently subscribe?
AT&T DSL
AT&T U-verse / AT&T Internet
Cox Business
Comcast Business
Frontier
Verizon DSL
Verizon FiOS
CenturyLink/Lumen
Other provider (specify)
Don’t Know
Other
Please Specify :
To which Landline/VOIP telephone service does your company currently subscribe?
AT&T
Cox Business
Comcast Business
Frontier
Verizon
CenturyLink
8x8
Vonage
Other provider (specify)
Don’t Know
Other
Please Specify :
To which mobile / wireless telephone service for use by employees does your company currently subscribe?
AT&T
Ring Central
Sprint
T-Mobile
Verizon
Other provider (specify)
Don’t Know
Which provider do you use for your monitored building / premise security services (professionally monitored security where emergency personnel are alerted if there is a security incident)?
Approximately how many full-time employees are employed at your location? If you are working from home because of COVID-19, please consider the location that you were primarily working at prior to the pandemic
One – you are sole proprietor
2 to 4 full-time employees
5 to 9 full-time employees
10 to 19 full- time employees
20 to 49 full-time employees
50 to 99 full-time employees
100 to 999 full-time employees
1,000 or more full-time employees
Which of the following best describes the annual revenue / sales for the location where you work? Please use your best estimate. Please think only about your specific location. If you are working from home because of COVID-19, please consider the location that you were primarily working at prior to the pandemic
Public sector or government entity with no sales volume
$1 to less than $100,000
$100,000 to less than $250,000
$250,000 to less than $1 million
$1 million to less than $3.5 million
$3.5 million to less than $10 million
$10 million to less than $50 million
$50 million to less than $250 million
$250 million to less than $500 million
$500 million to less than $1 billion
$1 billion or more
Don't know
Which of the following best describes your company's industry? Please think about your specific company's industry vs. The type of job you have.
Agriculture, Forestry, Fishing and Hunting
Banking: Commercial, Savings, Credit Unions
Construction and Contractors
Data Processing and Hosting Services
Education
Energy: Pipeline & Gas Distribution
Entertainment and Amusement: Cinema, Arts, Sports, Fitness, Parks, etc.
Finance & Insurance Carriers (Life, Health, Accounting, Securities Dealing)
Government (Administration, Executive Offices, Police, Fire, etc.)
Health Care
Hospitality (Bars, Restaurants, Hotels, Campgrounds, etc.)
Manufacturing
Media & Telecommunications (Telecommunications, Broadcasting, Information Services)
Military Bases and Installations
Mining, Quarrying, and Oil and Gas Extraction
Moving, Warehousing & Storage
Non-Profit
Other Consumer Services: Auto Repair, Other Repair & Maintenance Services
Personal Services: Barbers, Nail and Beauty Salons
Professional Associations and/or Labor Unions
Professional Services: Accountant, Architect, Consultant, Law Office, Real Estate Agent
Religious Organizations
Retail Trade
Technology
Transportation (Brokers, Freight, Taxi, Livery, Limousine, Air, Train etc.)
Utilities
Wholesale Trade
And, specifically within the industry, which of the following describes your company's industry? Please think about your specific company's industry vs. The type of job you have
1. Education: Colleges and Universities
2. Education: Primary, Secondary Schools, Junior Colleges and Libraries
3. Government: Administration, Executive Offices, Courts and Legislative Body
4. Government: Police, Fire, Ambulance and other Public Safety
5. Health Care: General Medical & Surgical Hospitals
6. Health Care: Nursing, Dialysis, Rehabilitation and Long-Term Care Centers
7. Health Care: Physicians’ Offices, Clinics and Laboratories
8. Health Care: Specialty Outpatient Facilities
9. Hospitality: Bars & Restaurants
10. Hospitality: Hotels, Motels, Campgrounds and other Traveler Accommodations
11. Manufacturing: High Tech Manufactured Goods (Aerospace, Electronics, Computers)
12. Manufacturing: Household Consumer Goods
13. Manufacturing: Other Industrial Goods
14. Transportation: Brokers & Arrangement
15. Transportation: Local Freight, Taxi, Livery, Limousine
16. Transportation: Long-Distance Freight
17. Transportation: Other Passenger Transportation (Air, Rail, Bus)
18. Wholesale Trade: High Tech Manufactured Goods (such as Aerospace, Electronics, Computers) Distribution
19. Wholesale Trade: Household Consumer Goods Distribution
20. Wholesale Trade: Other Industrial Goods Distribution
Which of the following best describes the role of the location where you typically work? Please think only about your specific location. If you are working from home because of COVID-19, please consider the location that you were primarily working at prior to the pandemic.
This is a single location business
Branch location: It reports to a headquarters location
Headquarters location: It has one or more branches reporting to it
Which of the following best describes your location's approach when it comes to adopting new telecommunications technologies? Please think only about your specific location. If you are working from home because of COVID-19, please consider the location that you were primarily working at prior to the pandemic.
We are generally slower to adopt new technologies than most
We adopt new technology only when the technology is established and mature in the marketplace
We typically deploy new technologies before most
We continuously test and deploy new technologies
In what year were you born?
What is your gender?
Male
Female
Non-binary
Prefer Not To Say
Congratulations, you have qualified for this research study! We are not trying to sell you anything, and people who participate in our discussions tell us that they really enjoy the experience
Congratulations, you have qualified for this research study! We are not trying to sell you anything, and people who participate in our discussions tell us that they really enjoy the experience
We are very excited to have you participate in this project. Will you be able to help us?
Yes
No
If you are selected to participate, you will receive a phone call from our team to confirm your participation. As a reminder, you will receive $250 as a thank you for your time after you participate in both the website missions and one-on-one discussion.
If you are selected to participate, you will receive a phone call from our team to confirm your participation. As a reminder, you will receive $250 as a thank you for your time after you participate in both the website missions and one-on-one discussion.
Please tell us your name:
Phone:
Email:
Best time to call you:
Morning
Afternoon
Evening
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