VOE Questions
FBI Verbal Completion Quiz
Test your knowledge on completing verbal confirmations for the FBI. This quiz is designed for those who work in loan processing or related fields, helping you understand the best practices and requirements for successful communication.
- 4 Multiple Choice Questions
- Learn about client contact protocols
- Gauge your understanding of performance evaluations
How do you complete a Verbal for the FBI?
Call the 202 # from your cell phone
Send an email to company domain address
Call the 202 # from CTI/Avaya
The client uploads a form from their self service portal
When should we be contacting the client?
Only when we need contact info
Only as a last resort
Whenever it will help progress the loan along
Never!
How is your performance evaluated each month?
CAVS
Production only
I'm always a Rock Star!
QPAL
Can I use a paystub to clear a Verbal tracking?
Only when it's active duty military dtd within 30 days
Only when it's department of defense dtd within 30 days
Only if it's dtd within 30 days
No
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