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Work and Customer Service Survey

A professional and modern office environment with employees interacting positively, showcasing teamwork and customer service engagement.

Work and Customer Service Insights

Explore the intricate dynamics of customer service through our engaging survey. Your insights will not only reflect your experiences but help us understand the impact of employee behavior on workplace culture and business profitability.

Participate in this important survey and share your views!

Share your work experience
Rate your management
Discuss cutting corners in the workplace

10 Questions2 MinutesCreated by EngagingHelper102

Have you worked in customer service?

Yes, I am currently employed

Yes, but I am not currently employed

No, but I have similar job experience

Where do/did you work?

What is/was your job title?

How would you rate the management at your workplace?

Do you know what employee silence is?

I have heard the term before and know what employee silence is

I have heard the term employee silence used before, but I am not sure what it means

I have never heard the term used before

How often do you notify superiors when a problem occurs?

Always

Usually

Sometimes

Rarely

Never

How often do you cut corners while at work?

Always

Usually

Sometimes

Rarely

Never

How would you say work performance is affected by cutting corners?

Quality is the same or better and task time is the same or faster

Quality is lower and task time is the same or faster

Quality is lower and task time is slower

While at work, how often do you knowingly ignore messes, safety concerns, or other workplace policy issues?

Always

Usually

Sometimes

Rarely

Never

How do you think employee silence on common workplace practices like cutting corners and ignoring policy issues impacts business profitability?

Profitability is positively impacted

Profitability is not notably impacted

Profitability is negatively impacted

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