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OPS GUILD MEETUP

A digital illustration depicting a group of professionals collaborating in a modern office setting, featuring elements related to ServiceNow, such as a computer screen displaying incident management, with a diverse team brainstorming around a table. Style: modern, vibrant, and tech-oriented.

The SNOW Expertise Quiz

Test your knowledge of ServiceNow (SNOW) and impress your colleagues at the OPS GUILD MEETUP! This quiz covers various essential topics related to SNOW, including incidents, SLAs, and deployment pipelines.

11 engaging questions
Multiple-choice format
Perfect for team building and learning

11 Questions3 MinutesCreated by CodingComet47

What does SNOW stand for?

Something cold

Super Nerds Own the World

Service Now

Service not operating well

If I would create a new incident in SNOW now what would be the first digit?

INC4******

INC5******

INC6******

INC7******

Where is ServiceNow headquarters located?

India

USA

Netherlands

Tasmania

What does SLA stand for?

Service level agreement

Service last agreement

Server level access

Self line attestation

Which system did we use before SNOW for incident management?

IBMSC

HPSC

INGSC

ABNAMROSC

What is CMDB?

Database to store cakes and cookies

Database to store configuration management

Database to store collected information

Database to store memory of computers

What is mandatory for every P1 Incident?

Create change

Create problem record

Create story

Create new server

For a change in SNOW what is mandatory for change management perspective?

GOOD

GOD

GDOD

LOL

Deployment pipelines have been recently moved to?

Git

Azure DevOps

Jenkins

Google Cloud Build

Before SNOW which tool was being used for backlog management?

MIRA

AKIRA

FIRA

JIRA

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