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Harman: Distribution Needs Analysis

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Harman Distribution Needs Analysis

Welcome to the Harman Distribution Needs Analysis quiz! This survey is designed to gather feedback from our partners to enhance the support and services we provide in our Audio and Video Business Units.

By participating in this quiz, you will help us understand your team's needs better so we can tailor our approach for effective collaboration. Your input is invaluable in shaping the future of our distribution strategy!

Support Satisfaction Assessment
Technical Training Evaluation
Marketing Collaboration Opportunities

17 Questions4 MinutesCreated by EngagingMarket101

Name:

Email:

Scoring 1-5, with five being most satisfied, Do you feel you are getting the necessary support from your Harman Distribution Sales Specialist?

Scoring 1-5, with five being most satisfied, are your teams happy with the technical support/education you are receiving from Harman's Audio Business Unit?

Scoring 1-5, with five being most satisfied, are your teams pleased with the technical support/education you are recieving from the Video & Control Business Unit?

Scoring 1-5, with five being most satisfied, are your teams recieving the support you need from your Customer Care representative?

In regards to cadence call schedules with your DSS & ISR teams, what is your preference on scheduling?

Twice Monthly

Once Monthly

Once Weekly

Does your team(s) need additional support/recommendations on inventory/capacity planning and management of inventory?

Yes, we'd love to align more closely

No thanks, we feel we have a good handle on Harman SKU's

How interested is the team in more co-branded Marketing activities that are RESELLER facing?

We would be interested in campaigns in the short term (next 3-6 months)

We would be interested in campaigns in both short & long term. Let's set up a call to further discuss.

We feel our Marketing team has a good handle on dealer facing materials/campaigns. We will call Harman when we need help.

Are there vertical specific teams that our team(s) can better engage with? Would these teams be open to a solutions discussion within the next 30 days?

Yes! We'd love to know more about specific vertical solutions

No thanks, we have everything we need

Yes, but further down the road- specific verticals are not our focus today.

Would your team(s) be interested in discussions/trainings aroung identifying buyer persona's and what ideal partner profiles look like when targeting resellers to onboard?

No, Our teams have what they need.

Yes, we have team members who would benefit from this type of conversation

How pleased are your team(s) with Harman's evolving Distribution strategy?

Happy. We are enthusiastic with the direction Harman is moving.

We do not feel as if there has been improvement.

Are there any areas of the business your team(s) would like to understand better? This includes but is not limited to policies/programs, specific product groups, SKU's, or business units. Please share your thoughts on the needs for your team(s)

Do you have any comments/questions to the Distribution team that you'd like to share?

Are there any thoughts on Q3/Q4 strategy you'd like the Harman team to consider or continue?

In regards to Partner experience, (both Distribution and Resellers) is there anything you feel the Harman team could improve upon?

When the Pandemic is over- where are you most looking forward to traveling to? (Making sure you're still reading this)

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