Digital Assessment Quiz

A modern office environment showcasing digital tools and technology in use, with employees interacting with data on screens and collaborating digitally.

Digital Assessment Quiz

Discover how well your company is leveraging digital tools and data. This quiz will help you assess your current digital maturity and identify areas for improvement.

Key Aspects:

Evaluate your data management practices
Understand your metrics visibility
Identify gaps and digital frustrations

15 Questions4 MinutesCreated by OptimizingTech23

Where is your data?

We store info all over the place, some digitally and some manually. We track it all in disparate systems, senior workers memories and paper

We store digitally, and we sort and track it that way

We're in transition. Most of our info is headed towards the cloud from the sensor to system data but we’re not there yet

Our data lives in the cloud right now

Which of the following metrics does your company track?

Order turnaround time

Inventory turnover

Suggestions?

How much visibility do you currently have in your metrics?

Low - Data is stored manually and tracked on excel

Medium - Each department has access to view and track real time KPI’s

High - Real time data is accessible and shared across the organization

How are your business processes set up?

We're mostly manual. We have our workaround and fixes we rely on without really looking for a more permanent solution

We've incorporated some digital, gaining efficiencies and some automation

Digital is transforming us from the CSR to the field worker and we’re starting to use analytics as well

Analytics and automation define us. We're folding digital lessons back into the structure and working to make it all as efficient as possible

What systems or tools are currently in place in your company?

Microsoft Excel

CRM/Marketing Automation

In-House custom-built solution

ERP Software (i.e. Infor, SAP, Herbst, Oracle etc)

How are you using technology to conduct your business daily?

We have older on-premises custom-built systems

Some business needs have driven commercial off-the-shelf (COTS) purchases

Agility has convinced us to start moving towards cloud investments

All of our systems are cloud-based, which keeps us on the cutting edge

How do your field crews work?

Once dispatched, they have little to no real-time customer information and only asset information that they have carried with them

They have some customer information and history asset information available on the go

They have the most customer and asset information available on the go

Updated, real-time information in the field is standard, and they are advancing in cutting-edge tech areas.

What resources does your company have to implement new tech solutions?

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