How good do you know our Drive Thru? Test your knowledge and find out! Vroom Vroom 🚗
What does OEPE stands for?
Order experience per export
Order end, present end
Ordering experience, presenting experience
Order, export, present, experience
What is danger zone in drive thru?
Presenting time over 30 seconds
3 or more cars at the ordering point
3 or more cars served within 1 minute
3 or more drinks on BOAT
What does 3Ws mean?
You are allowed to ask customer while ordering 3 questions
When you are checking the customers order and communicating to other staff members asking when, why and where
When Pull forward, explaining customer Why, When and Where
Delegating secondary responsibilities using 3W questions
Who is responsible to assemble and deliver Pull Forward orders?
Same person
Always Checker
Always Runner
Always who ever is free at the moment
What Drive Thru configuration is in Shannon?
Tandem
Side - by - side
Single lane
Hand - Held Order taking
What is the capacity of Tandem configuration Drive Thru?
120 - 150 cars per hour
110 - 130 cars per hour
150 - 170 cars per hour
100 - 120 cars per hour
What is the actual record of cars being served in Shannon within 1 hour?
87
93
95
97
What is the OEPE target ?
130 seconds
160 seconds
112 seconds
120 seconds
What is a CFV stands for?
Customer First Visit
Customer First Verification
Customer Final Verification
Customer Filling Visit
What is the way to greet the customer when coming on Drive Thru?
Hey there! What would you like?
Welcome to Mcdonald's, can I take your order?
Welcome, you hungry?
Ah not you again!
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