DCT Unit 5 IT Service Solutions
IT Service Solutions Quiz
Test your knowledge on IT service solutions with our engaging quiz! Whether you're an IT professional, a student, or just curious about the field, this quiz provides a great way to learn and assess your understanding of key concepts.
You'll be asked a variety of multiple-choice questions covering topics such as IT service management, networks, and technology terminology. Challenge yourself today!
What is an IT Service?
Any activity or process performed by an organisation that requires IT systems to achieve its aims
Any activity or process performed by an company that requires IT systems to achieve its aims
What is the IT Service Life Cycle
Service identification - Service management - Service delivery design
Service identification - Service delivery design - Service management
Service identification - Service management - Service delivery design
Service delivery design - Service identification - Service management
VLE Stands For...
Virtual learning enviroment
Visual learning environment
Very large electronics
Visual learning experience
What Does an Organisation Exist to Provide?
Food
Products
Random items
Products and services
Who Usually Updates The Service Catalogue?
IT Support
IT Service Manager
It never gets updated
IT Catalogue Manager
What Does WAN Stand For?
Wired Access Network
Wireless Access Network
Wireless Area Network
Wired Area Network
What Does LAN Stand For?
Large Area Network
Local Area Network
Large Access Network
Local Access Network
Which One of These is Not a Wired Connection Method?
HDMI
ESATA
FireWire
Bluetooth
What Does PAN Stand For?
Private Access Network
Personal Access Network
Public Area Network
Personal Area Network
Which One of These is Not a Mobile Device?
Smart Watch
Mobile Phone
Telephone
IPad
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