Service Agreements

Which department should you transfer the call to when.. A flagship client wants to sell a Vanguard mutual fund from his/her non-retirement VBA account
Participant Services
VBA orders
Flagship
BDG
Retail Retirement Center
Don't transfer
Which department should you transfer the call to when.. A new client wants to transfer an account to Vanguard worth $345,000
BDG
Personal Advisor Services
VBA orders
Retail Inheritance Services
Retail Retirement Center
Don't transfer
Which department should you transfer the call to when.. A client wants to take a distribution from their Traditional IRA account
Participant Services
Personal Advisor Services
VBA orders
Flagship
Retail Retirement Center
Don't transfer
Which department should you transfer the call to when.. A client is calling for the first time to let us know that someone has passed away
Participant Services
Retail Inheritance Services
Personal Advisor Services
Retail Retirement Center
BDG
Don't transfer
Which department should you transfer the call to when.. A core client wants to purchase a Vanguard Mutual Fund in their non-retirement VBA account
VBA orders
BDG
Flagship
Personal Advisor Services
Retail Retirement Center
Don't transfer
A client would like specific advice on stocks and mutual funds that they should add to their portfolio
Personal Advisor Services
BDG
Flagship
VBA orders
Participant Services
Don't transfer
Which department should you transfer the call to when.. A client would like to purchase 100 shares of Amazon stock
Personal Advisor Services
VBA orders
BDG
Flagship
Retail Inheritance Services
Don't transfer
Which department should you transfer the call to when.. A client would like to rollover their 401k, held at a different institution, worth $92,000 to a Traditional IRA at Vanguard
VBA orders
BDG
Retail Retirement Center
Participant Services
Personal Advisor Services
Don't transfer
Which department should you transfer the call to when.. A client would like to discuss and possibly change beneficiaries on their Vanguard account
Retail Retirement Center
BDG
Personal Advisor Services
Retail Inheritance Services
VBA orders
Don't transfer
Which department should you transfer the call to when.. A client would like to discuss their Vanguard 401k account
Retail Inheritance Services
Retail Retirement Center
Participant Services
VBA orders
Flagship
Don't transfer
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