New Updates & Features
Master Your Knowledge of Restaurant Management
Test your understanding of essential restaurant management practices with our engaging quiz! Whether you’re a manager or a staff member, this quiz will help you gauge your knowledge on recent updates and features related to restaurant operations.
- 10 multiple-choice questions
- Instant feedback on your answers
- Improve your understanding of operational settings
How to define the number of dockets (counter receipts)?
Go to Shannon -> Restaurants -> Edit Settings -> Choose item
Go to Retool -> Internal Apps -> Set docket print for item -> Select restaurant -> Select Menu Category -> Choose item
Go to Retool -> Internal Apps ->Configurable Printing -> Select restaurant -> Select Menu Category -> Choose item
Go to Partners ->Menu ->Select Item -> Printer settings -> Turn on Multiple docket settings
When a customer order item (with similar variants & add-ons) across multiple iterations, the items would print in separate rows?
Yes
No
After turning settings on from Shannon
After turning settings on from Retool
How to add or remove offline payment methods for an outlet easily?
Go to Partners -> Edit restaurant details -> Charges -> Add/remove offline payment methods
Go to Shannon -> Restaurant -> Select outlet -> Edit Settings -> Add/remove offline payment methods
Go to Retool -> Payment add and remove -> Select outlet -> Add/remove offline payment methods
How Addon price & quantity can be updated?
Go to Retool -> Internal Apps -> Addon set price and quantity -> Select restaurant -> Double-click on price or qty you want to edit of an addon
Go to Retool -> Live Apps -> Addon set price and quantity -> Shannon Settings -> Select restaurant -> Doule-click on price or qty you want to edit of an addon
Go to Shannon -> Restaurant -> Select restaurant -> Edit Settings -> Double-click on price or qty you want to edit of an addon
Go to Partners ->Menu ->Select Item -> Add on -> Select Add On -> Edit Addon price & quantity
How to enable print v2 for an outlet?
Go to Retool -> Internal Apps -> Restaurant settings - enable print v2
Go to Retool -> Live Apps -> Shannon settings - enable print v2
Go to Shannon -> Restaurant -> Edit settings - enable print v2
How to turn on the allow staff to close cashier with active orders settings?
Go To Shannon -> Restaurant -> Edit Settings -> Select Close Cashier with Active Orders
Go To Retool -> Active Orders -> Select Restaurant -> Select Close Cashier with Active Orders
Go To Retool -> Live Apps -> Shannon Settings (PROD) -> Select Restaurant -> Select Close Cashier with Active Orders
How to customize header-footer in Bill receipt?
Go to Shannon -> Select Restaurant -> Edit Settings -> Bill Receipt Settings -> Select Restaurant Add text
Go to Retool -> Internal Apps -> Bill Receipt Settings -> Select Restaurant Add text
Raise a Ops Request ticket in HubSpot
Where can you see Loyalty Reports?
Partners Reports Section
HQ Reports Section
HQ Analytics Section
HQ Loyalty Section
How to Enable Preset settings?
Go to Retool -> Shannon Settings -> Select outlet -> Discount Preset
Go to Shannon -> Restaurant -> Edit Settings-> Discount Preset
Go to Partners -> Edit restaurant details -> Discount Preset
How to enable close Cashier with Active Orders ?
Go To Retool -> Live Apps -> Shannon Settings (PROD) -> Select Restaurant ->Select Close Cashier with Active Orders
Go To Retool -> Internal Apps -> Settings -> Select Restaurant -> Select Close Cashier with Active Orders
Go to Shannon -> Restaurant -> Edit Settings -> Select Close Cashier with Active Orders
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