DM Control Plan Quiz - September
DM Control Plan Quiz
Test your knowledge on the DM Control Plan with our engaging quiz designed for district and store managers. This quiz covers essential aspects of store management and safety protocols to ensure a thorough understanding of operations.
- 8 questions on key management practices
- Multiple choice format
- Ideal for training and assessment
District Managers must visit each store on both a Saturday and Sunday once per ____
Week
Month
Quarter
Year
The Semi-Annual Store Safety Evaluation must be completed by the
District Manager
Store Manager
Store Manager and Assistant Store Manager
District Manager and Store Manager
DM weekly schedules must include all of the following except:
Start time and location
Scheduled cash audits
Store walks
Early departure times
Which of the following actions is not required after a robbery occurs?
District Manager must notify the Director of Operations
District Manager must perform a cash audit
Hold a store meeting to openly discuss the robbery
Store Manager must count all cash drawers
Employee to Employee communication does not involve the following:
Discussing matters that affect their area of responsibility
Regular feedback on the employee's performance
Providing relevant information to other employees affecting their ability to do the job
Communication about stand-in responsibilities
Following a robbery, a detailed report of the incident must be sent to the _____ via scan to mail
Director of Operations
Benefits Departmemt
Customer Service
Corporate Treasury
Demonstration and understanding of another person's viewpoint and considering their feelings is known as
Sympathy
Empathy
Rapport
Appreciation
Coaching develops people and teams through the following:
Effective questioning techniques
Strong listening skills
Empathy
All of the above
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