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Screwfix

What does SBS stand for?
Simply Better Service
Simply Better Sales
Simply Better Screwfix
Fill in the gap - here are Screwfix we like to 'Help our customers get their jobs done quickly, .......... And right the first time'
Appropriately
Affordably
Happily
In the Contact Centre our four guiding principles are:
People, Customer, Commercial, Operational
People, Costly, Convinience, Operational
Prizes, Commercial, Cost Effective, Operational
What is Screwfix Buisniess Strategy?
Convenience, product leadership, value
Convenience, operational, Operational
What is the CEO's name?
Graham Bell
Andrew Ashby
Andrew Livingston
Louvaine Peck
Who is director of customer operations?
Andrew Ashby
Louvaine Peck
Andrew Livingston
Graham Bell
Mobile Phones in CC?
Packed away in bag/pocket
Allowed to use when not on the phone
On the desk but only to use in emergencys
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