O2 Big Day In Recap
How long does a customer get Disney+ free for if they sign up to a handset on the 5GB tariff?
3 Months
6 Months
12 Months
24 Months
Which of the following are LIFESTYLE questions? (Select ALL that apply)
What do you use your devices data on?
Do you use you device to stream?
What do you do for work?
Do you have children?
Do your children use your devices?
Where is the 'Flex by price/term' option when calculating a customers options?
Above O2 Extras
Below O2 Extras
Below calculator
How many devices can stream Disney+ at the same time?
2
4
6
8
Sunil is looking for tablet accessories for his daughter's upcoming 12th birthday. He tells you all about her and shows you a photo of her. He wants to know what you think she'll like as he doesn't want to disappoint her. What type of customer is Sunil?
Driver
Feeler
Entertainer
Thinker
When is the right time to present a double whammy to a customer?
When the customer tells you what they are shopping for
Before the customer has made their main buying decision
After the customer has made their main buying decision
Which of the following customer issues would provide you with the opportunity to be proactive and save their day? (Select ALL that apply)
"I need to change my address"
"I need to change my payment details"
"My phone stopped working"
The new tariff options include the RPI of 2.7% for 2020.
True
False
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