Goodrej Nature's Basket

You have just returned from your break and are about to start refilling the milk aisle when a customer approaches you to complain that the apples they bought tasted very bitter.

A: Listen to the customer’s complaint so that you can decide on the best way to help the customer.

B: Suggest that the customer goes to Customer Services as you have been asked to refill the milk aisle.

C: Ask the customer to wait while you go to find a manager to help them.

2. Which of the following is true?

A: Red wine pairs only with meat

B: White wine pairs best with fish

C:Wine increases the heat of spicy food

D: Sweet wines only pair with desserts

3. You have a long queue of customers waiting to be served at the cash till. While you are scanning a customer’s shopping one of the products does not scan properly. You need help to find out the product’s price but your colleagues are serving other customers.

A: Apologize to the queue of customers while you call for assistance

B: Suggest that the customers in the queue may want to use another cash till while you wait for a colleague to help you.

C: Suggest that the customer leaves the product if they want to be served quickly.

4. Milk Red cheddar and Edam cheese are examples of:

B: Blue cheese

A: Semi-Hard cheese

C: Soft cheese

D: Hard cheese

Goodrej Nature's Basket

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