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OJO Training 12-5-23

What is the maximum length of time you can snooze yourself?

1 week

2 months

1 month

2 weeks

Where can you go to check to make sure your OJO leads are going through to FollowUpBoss?

Automations>OJO Nurture

Admin>API>Lead Processing Toggled on for your personal email

Integrations>OJO

Admin>Lead Flow> OJO

The goal of the concierge team is

To push the consumer back to you and reinforce the relationship with you

To get the consumer to any agent on the team who is ready to talk

To get the consumer pre-qualified

To get the consumer to narrow down their search

Who was heard cursing on the training?

Rachel

Christie

Greg

Lindsy

How many days do you have to make your first update?

How often do you have to update your leads after the first update?

Every 7 days

Every 21 days

Every 30 days

Depends on the status

What's OJO's version of ALM?

Listen, Respond, Pivot

Always Be Selling

Connect, Set, Learn

Greet, Meet, Keep

When you ask for help from the concierge should you continue reaching out to the lead?

No, hands off they got it

Yes, it's a joint effort

When you have an issue with OJO, a call rep, or anything else who should you report this to?

Concierge

OJO website help section

Rachel

Ask for Emelie's direct email

What was Rachel's 'big ask' at the end of the training?

Introduce yourself as part of BRG

Move your leads through the stages

Do your updates in a timely manner

Accept more leads

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