Conflict Resolution

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Mastering Conflict Resolution

Welcome to the "Mastering Conflict Resolution" quiz! This quiz is designed to test your understanding of conflict and how to effectively handle it in various situations, especially in the workplace.

Join us to explore important concepts such as:

The nature of conflict
Types of conflicts
Effective communication strategies

11 Questions3 MinutesCreated by ResolvingPeace112

Conflict is normal.

True

False

What happens when conflict occurs in the work space?

Name calling

Finger pointing

Insulting one another

All of the above

There are two types of conflict.

True

False

Any time there is a group of people that get together, a conflict can happen.

True

False

In order to deal with a conflict, one must accept it.

True

False

Listening can be very difficult.

True

False

It's all right if you don't acknowledge your part in a conflict.

True

False

Good conflict is personal and emotional and Bad conflict is creative.

True

False

People have to like each other to have a respectful relationship.

True

False

What is one of the most important skills in resolving conflict?

Don't talk to each other.

Try to avoid the person you have a conflict with.

Talk about the other person to your coworkers.

Learning to let it go.

Please state your name.

Conflict Resolution

Mastering Conflict Resolution

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