Work Roles Part 1

Create an engaging illustration showing a dynamic tourism scene with various professionals: travel agents, hotel staff, and tourists exploring a destination.

Tourism Work Roles Quiz

Test your knowledge about various work roles in the tourism industry with this engaging quiz! Explore the distinctions between direct and indirect employment, and learn about how different roles contribute to the overall tourism experience.

Multiple choice questions
Understand tourism job roles
Improve your knowledge related to the tourism sector

12 Questions3 MinutesCreated by ExploringGuide34

Refers to those work roles/jobs that deal directly with the tourist.

Direct Employment

Front of House

Indirect Employment

Back of House

Refers to those work roles/jobs created as a result of the tourism industry but these people don’t deal directly with the tourist.

Indirect Employment

Direct Employment

Tourism Product

Everyone Concept

Every single person who has a work role in the tourism industry will influence the quality of the tourism experience.

Front of House

Everyone Concept

Direct Employment

Commission

Refers to the different parts that make up the whole industry.

Everyone concept

Tourist Product

Sectors

Wholesale

Those work roles in tourism where there is direct contact with the tourist

Direct Employment

Indirect Employment

Front of House

Back of House

Those work roles in tourism where there is little or no contact with the tourist

Front of House

Tourist Product

Everyone Concept

Back of House

Refers to anything that a tourist will require as part of their tourism experience.

Tourism Product

Everyone Concept

Direct Employment

Indirect Employment

Tourism centre's that promote their place (city, region) as a destination.

Wholesalers

RTA

Hotel Receptionist

I-Sites

A place a customer will go to make bookings for a proposed holiday

Retail Travel Agency

Wholesaler

I-Site

Concierge

Will purchase bulk advance reservations with airlines, hotels and sightseeing companies which is then offered as ‘packages’, usually in brochures,

Retail Travel Agency

I-Site

Waitress

Wholesaler

Amount of money a consultant in an RTA will earn when selling tourist product

Commission

Margin

Profit

Discount

This is a combination of airfares, accommodation and options of transfers and sightseeing passes/vouchers

Group booking

Tourism Product

Package Holiday

Wholesaler

Work Roles Part 1

Tourism Work Roles Quiz

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