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Receptionist Knows Best

A busy medical reception area with a friendly receptionist helping patients and insurance paperwork, bright colors, inviting atmosphere

Receptionist Knows Best

Test your knowledge in medical billing and insurance procedures with our engaging quiz! Designed for receptionists and healthcare professionals, this quiz will help you master essential concepts that you encounter daily.

Whether you're new to the field or looking to refresh your expertise, you'll find valuable information to support your growth:

Understand patient insurance obligations
Navigate complex billing questions
Enhance your administrative skills

11 Questions3 MinutesCreated by HelpfulSeal527

Name

1. A new patient comes in with Blue Cross Blue Shield, deductible and Out of pocket has been met but they have a 30% coinsurance that does apply, what would the consultation fee be?

35.40

34.20

51.30

Not Listed

2. True or False Cigna has a flat rate fee of $140

True

False

3. True or False when calling the VA line, you need the last 4 of SSN, DOB, Facility NPI, and Zip code.

True

False

4. A patient needs a DME Item, but they have Aetna for insurance. Does the patient need to pay out of pocket?

Yes

5. What is Aetna’s flat rate?

140

120

100

130

6. If a patient has Medicare, and the Annual deductible of $226 has not been met. What are they responsible for?

Full amount of services.

20%

No charge

Not listed.

7. If a patient has an HMO plan can we refer them?

Yes

8. What is the correct upfront charge for a Medicare new patient without a secondary insurance and the deductible has not been met?

$179

20%

$50

$164

9. If a patient comes in with Tricare as their Primary insurance and Cigna as their secondary what is the upfront amount to be collected?

$28

$32

$140

10. If a patient comes in under the “mission’s act” what is their correct insurance to be entered in the payer summary?

CHAMPVA/469064

TRICARE EAST REGIONAL CLAIMS/7981

TRICARE WEST/77028

TRIWEST/108851

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